CONTENTS PEOPLE PETS PLANET
Impact metrics – in detail Overarching workers metrics (year-on-year)
Improvement from 2023
✔ Target achieved
✘ Target not achieved
FY2023 v FY2024
FY2024 Target
FY2025 Action / Target
Measure
FY2021
FY2022 FY2023 FY2024
➤ Review staff feedback and implement changes where necessary ➤ Continue to action feedback & restart the People & Culture team ➤ Continue to review in line with staff growth and/or requests ➤ Review staff feedback and implement changes where necessary ➤ Maintain reliable data through our new HR platform along with actioning feedback through staff survey where possible.
Staff engagement
96% 96% 91% 96%
5%
✔ Maintain above industry standard of 71%
✔ No set target - 4th consecutive year of 90%+ engagement
Engagement response rate
99% 100% 99% 98%
1%
Living wage
100% 100% 99% 100% 100%
✔ Maintained 100%
6 5% of employees with professional qualifications
Learning & development
5%
5%
3%
3%
✔ Continue to address staff turn over % Internal data cleanse resulted in some changed across 2022 & 23. 62.4% reduction in turn largely due to the staff LTIP 6 Roll out employee health check survey globally and support staff as changes aside – due to roll of our global HR platform survey was suspended ✔ Commit to eliminating pay disparities, promoting blind CVs and using recruiters that are aligned to our ethos 6 % not tracked as health survey was suspended
Voluntary staff turnover (organic only)
13% 13.32%*
17.21%*
6.47% -62.4%
% of our employees with a disability
Not tracked
➤ Implement health check surveys globally for all by 2026
15% 15% 18%
6
% of our employees from under-represented ethnicities
Not tracked
➤ Continue to partner with recruiters who share our values
20% 15% 15%
6
Total number of full-time employees
✔ Increase head office growth to an estimated 120 in 2023
➤ Increase head count in line with business growth
75
112
126
145
12.5%
✔ Essential continued tracking to promote gender equality, identifying barriers, attracting and retaining talent ✔ Persist in tracking activities in alignment with ESG requirements, performance evaluation and industry benchmarking
Total number of female employees
➤ Continued tracking to promote gender equality
49
82
95
114
20%
➤ Persist in tracking under performance evaluation and industry benchmarking
Year on year % change in employee numbers
9% 20.93% 23.47% 10.78% -12.79%
46
MPM Annual Impact Report FY2024
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